Error Messages Explained

Error no affiliation

An error occurred while we were handling your validation request.

Although your institution is listed as supporting InAcademia using a federated identity provider, we did not receive the correct information from your institution to complete the validation of your affiliation. We cannot complete your validation request. Please refer to the merchant to verify your identity in another way and contact your institution’s IT department to report this issue.

Error no attributes

An error occurred while we were handling your validation request.

Although your institution is listed as supporting InAcademia using a federated identity provider, we did not receive the correct information from your institution to complete the validation of your affiliation. We cannot complete your validation request. Please refer to the merchant to verify your identity in another way and contact your institution’s IT department to report this issue.